Supported browsers

Internet Explorer, Mozilla Firefox, Google Chrome


We recommend using the most up-to-date version of a supported web browser. The browser must also allow pop-up windows, service-specific session cookies and JavaScript execution.


Operating system

Windows Vista or newer



The tool is optimised to work best with a minimum screen width of 1280 pixels.

Updating your browser

We recommend using the most up-to-date version of a supported web browser. 

After updating your browser, we recommend that you empty the browser's cache and delete stored data. This will ensure that the newest version can be used as smoothly as possible. Your company's IT support personnel can provide more detailed information or instructions on updating your browser.

NOTE! Please note that your browser must accept cookies and JavaScript in order to use the service. 

Emptying the browser's cache

If there are any technical problems with the service, make sure that you first check whether your browser settings meet the requirements. It often helps to empty the browser's cache.


It is usually possible to empty the cache using functions on the Tools or Options menus.

Mark for removal on Internet Explorer:

  • Cached images temporary Internet files
  • Cookies
  • Form data


Mark for removal on Mozilla Firefox:

  • Form & Search Bar History
  • Cookies
  • Cache
  • Active logins


Mark for removal on Google Chrome:

  • Cached images and files
  • Cookies and other site and plug-in data

These instructions are provided as examples only. Cloudia does not accept responsibility for any direct or indirect problems caused by following the instructions.


Cloudia does not accept responsibility for the accuracy of content produced by browser manufacturers, nor does it accept responsibility for any damage caused by using them. These are links and other references to internet pages maintained by browser manufacturers. We cannot control the content or availability of these pages.